BCIT’s refunds and withdrawals policy
You may withdraw from your course or program and be eligible to receive a tuition refund if you voluntarily withdraw by the refund deadline. Different deadlines, fees, and rules apply depending on your course or program type. See below for details on the withdrawal and refund processes as they relate to:
Full-time programs
Flexible Learning courses
Withdrawal request response time
Due to high volume, please allow 7 to 10 business days for Student Information and Enrolment Services to process your course withdrawal request. Please do not send multiple emails for the same withdrawal request.
Apprenticeship programs
International students
Regular refund and withdrawal processes apply to international students enrolled in part-time or full-time studies. However, processing fees may differ for international students.
If your status in Canada has changed or your study permit has been denied, BCIT has specific processes available for International students.
How to get a refund
In-Person Cheque Pick Up Information:
- Requirement: Please show Photo ID (Student ID or other Government issued ID) to pick up your cheque
- Location: BCIT Burnaby Campus, Building SW1 – Room 3303
- Hours of Operation: Monday – Friday 8:30am-4:30pm
- Email for General Inquiries: siesfin@bcit.ca
If you are eligible for a tuition refund, you must fill out the refund request form. Your refund request will be assessed in accordance to BCIT refund and withdrawal policies and issued accordingly. In order for your request to be eligible for a refund, you must submit your request within two calendar years of the start date of the course(s). If BCIT received your payment by Flywire, your eligible refund will be made through Flywire. All other payment forms will be refunded by cheque.
Refunds take approximately six weeks to process, plus mailing time. Thank you for your patience and understanding.
To assist in a timely processing of your refunds, please ensure your mailing address is up to date and includes the Unit/Suite #, if applicable. For any cheque not received due to outdated or inaccurate address, it may take up to eight weeks for the new cheque to be issued and mailed.
To update your mailing address:
- Log in to your myBCIT account
- Select Student Self Service
- Select Student Personal Information
- Select Update Your Personal Information
- Select Contact Information
- Select Update Mailing Address
- Click Update My Profile at the bottom of the page
If you have not received your refund for your apprenticeship program, please contact Apprentice Services at 604-456-8100.
For all other programs and courses, please contact Student Information and Enrolment Services.
Canada Post has suspended delivery or is reporting delays to many international destinations. If your destination address is included on the International Suspensions list, please contact BCIT_FIN_Student_AR@bcit.ca list to determine an alternate refund method.