Operations Management (Industrial Engineering Option)

​In an information-based society, every enterprise requires business analytics and decision support systems to enable a competitive advantage. As a result, knowledge workers across all industries increasingly require an understanding of data modelling and advanced data management and analytical techniques. Building off the foundational skills learned in BSYS-1000, this course leverages the Microsoft ecosystem, including Access, Excel and Power Query, Microsoft's data transformation and data preparation engine, to perform complex data management tasks. Advanced formulae, concepts, and data modelling theory will enable students to connect to various types of data to enable the analysis and presentation of data to enable business insight.​
Prerequisite(s):

• 50% in BSYS 1000

Designed for new supervisors or those seeking a higher level of leadership responsibility. The purpose of this course is provide students the opportunity to gain a level of self-understanding of the field that will assist them in correctly identifying their own strengths and areas for improvement with respect to leadership, team, conflict-management and communication skills. Study will include the performance side of supervision as the areas of performance appraisal, training and development and motivation are explored. Through the use of interactive cases and structured experiences, students will increase their self-confidence and leadership abilities and establish a foundation for further training in supervision and management.
Prerequisite(s):

• No prerequisites are required for this course.

​This communication course teaches practical business communication techniques for planning, organizing, selecting, writing, and presenting information in business or industry. It covers routine memos, letters, request and reply letters, and oral presentations. NOTE: COMM 1103 is equivalent to COMM 1106. Although COMM 1106 may not be included on the program course list or program matrix, students may choose either COMM 1106 or COMM 1103 for their program. Students do not need to take COMM 1103 if they take COMM 1106. Students do not need to submit transcripts for entrance to this course. BUT, in the case of formal or informal grade appeals or reviews they will be asked to show proof of their English requirements. Students who wish to confirm their English level are strongly advised to take COMM 0015.​ Students scoring below "C+" in English Studies 12 are encouraged to take COMM 1106 instead of COMM 1103.​
Prerequisite(s):

• English Studies 12 "67%" (C+) or equivalent (ie: COMM 0015 "70+" or IELTS Academic 6.5, etc.)

Covers the accounting function and the services it provides to the manager. Topics include preparation and interpretation of various financial statements, reports, budgets, etc., in managerial decision-making.
Prerequisite(s):

• No prerequisites are required for this course.

Quality impacts every aspect of the operations of a company, therefore managing processes and the quality of their outputs is an essential responsibility of any organization that wants to succeed in business and provide true customer satisfaction. This course introduces the basic concepts and tools of quality management systems for manufacturing and service industries. Students learn a general overview of quality management topics and process approach: basic concepts of quality control and quality assurance; quality systems and their impact in an organization to ensure consistency of product and/or service reliability and quality; process definition and control; problem solving; standards for quality management systems; inspection operations; lean tools introduction; and quality costs. Using real case studies via in-class exercises and assignments, students will have the opportunity for practical application of concepts.
Prerequisite(s):

• No prerequisites are required for this course.

Reviews basic mathematics applicable to business and industry. Topics include consumer and commercial credit, simple and compound interest, financial instruments and discounting, annuities, mortgages, loans, sinking funds, leases, depreciation methods, capitalized costs, cash flow analysis, NPV and IRR. Emphasis is on maximum use of pre-programmed calculator and practical applications from the field of Financial Management.
Prerequisite(s):

• No prerequisites are required for this course.

Includes descriptive statistics, including numerical and graphical presentation of data, measures of central tendency, dispersion and elementary probabilities. Introduction to several discrete and continuous probability distributions . Introduction to inferential statistics through selected topics such as sampling, confidence limits of the mean, hypotheses testing, simple linear regression and the chi-squared test for independence.
Prerequisite(s):

• No prerequisites are required for this course.

​This course teaches students a variety of skills including project definition, WBS, SOW, activity development, network diagrams, three-time estimate method to assess risk and schedule a project, resource levelling, time cost trade-offs and estimating, earned value, reporting and progress measurement during project, project termination and the role of project personnel. This course is based on the Project Management Institute (PMI)® Guide to the Project Management Body of Knowledge (PMBOK® Guide) and can be used as credit towards the BCIT Associate Certificate in Project Management www.bcit.ca/study/programs/5085acert. PMI® and PMBOK® are trademarks of PMI®
Prerequisite(s):

• No prerequisites are required for this course.

This course is key to Supply Chain Management. It covers the purchasing role in implementing best value sources of goods and services as well as developing interlock with key stakeholders and decision makers. The student will learn and apply concepts in category management, strategic sourcing, competitive bidding, structured negotiations, supplier performance management, leadership and change management. The focus of the learning competencies is to increase the purchasing role contribution to bottom-line profitability and industry competitiveness.
Prerequisite(s):

• No prerequisites are required for this course.

This course presents and examines inventory concepts as applied in manufacturing and distribution environments and the inter-relationships between them. It covers the following: objectives, planning levels, demand types, forecasting, order point systems, MRP, different costing types, ABC analysis, purchasing, capacity and warehouse controls. Students will be encouraged to apply these concepts at their workplaces.
Prerequisite(s):

• No prerequisites are required for this course.

Educates the student on the importance of managing operations across all industries by presenting the fundamentals in productivity improvement based on a systematic, scientific problem solving methods. Includes economic feasibility, recording techniques, assembly and analysis of data, critical examination, the development and selection of alternative solutions. Case materials explore applications to manufacturing, warehouse, office, materials management and general management. Students uncomfortable with basic algebra applications are encouraged to take OPMT 0199 prior to the course.
Prerequisite(s):

• No prerequisites are required for this course.

Continuous improvement is an organized approach to identifying opportunities for improvement that can help an organization meet its goals for increasing profits, reducing costs, and accelerating innovation.  The approach is also used to enhance the quality of a product or service, and to improve safety. This course presents to Business Operations Management students & Project Management students basics of continuous process improvement via PDCA methodology. PDCA (Plan, Do, Check, Act) is a systematic approach to an ongoing review of workflows and outcomes to identify ways to improve them both. An emphasis will be placed on team problem solving approaches and the development of teamwork skills.  This course provides an ideal foundation for students aspiring to pursue further education in continuous improvement via Lean, Kaizen or Six Sigma. 
Prerequisite(s):

• 50% in OPMT 1198

​For the contemporary quality professionals, it is important to understand all the process interactions and business elements impacting an organization, such as competitive advantage, internal and external forces, corporate social responsibility, disruptive technology, and increasing economic, social and operational changes. Developing the ability to comprehend modern organizations and support strategic plans to manage their agile development is key in the current global business environment. This course is intended to tie the outcomes from the quality and process management program together to provide the structure of requirements necessary to effectively support all operations in an organization. Students demonstrate competency through a range of applied assignments and examinations.
Prerequisite(s):

• 50% in OPMT 1106 or 50% in OPMT 1198

​As the entry-level learning program, Basics of Supply Chain Management combines key concepts from the ASCM/APICS Foundations of Supply Chain Management body of knowledge. This course covers the basics; including definitions and problem solving, and a review of these concepts in actions and how these affect the firm's ability to compete in the marketplace. Key concepts are introduced, for planning and controlling the flow of products and services into, through, and out of an organization. Fundamental relationships among the various activities that may occur in the supply chain network from suppliers to customers are explained. It details ten modules of supply chain management. These include: [1] introduction to supply chain, [2] demand management, [3] S&OP and master scheduling, [4] material requirements planning, [5] capacity management & production activity control, [6] aggregate inventory management & introduction to distribution, [7] item inventory management, [8] purchasing & sourcing strategies, [9] quality systems, [10] continuous improvement​​
Prerequisite(s):

• No prerequisites are required for this course.

The course provides the opportunity to pursue studies of the international business practices in areas of interest, which include sustainability, human resources, management, marketing, organizational behavior, and financial management. It provides an overview of management and leadership skills in the international business context through a series of projects and case studies. This course is equivalent to a 3.0 credit course at the undergraduate level. Students may apply this course to the elective requirements of their degree program. This course may be taken as part of a field study, (https://www.bcit.ca/business/international/fieldschool.shtml) or exchange program, (https://www.bcit.ca/business/international/outgoing.shtml) for additional credits. In the case of exchange programs where transfer credits will be awarded, the student may take this course for additional credit as long as there are deliverables and learning outcomes in addition to those earned in the exchange program. This course can also allow the student to engage in applied research or field study where the student works with, and is supervised by, faculty and/or other researchers also engaged in a related research agenda or project.
Prerequisite(s):

• Acceptance to the School of Business International Field School program.

This course explores various frameworks and practical techniques in cross-cultural management in the global context. It exposes students to issues and problems that inevitably arise in international business when managers have to deal with culturally determined differences in values, attitudes and behaviours. The course assists students in developing intercultural competence, leadership and negotiation skills to successfully solve problems and gain on opportunities in a multicultural environment. While discovering own cultural identity and learning to identify cultural aspects of verbal and nonverbal behaviour of persons from different cultures, students come to recognize cultural differences that create challenging management situations. Specific topics include understanding the foundations of culture and cultural frameworks; motivation, leadership and decision making across cultures; negotiation and conflict resolution in global business settings; understanding organisational culture; leading multicultural teams and culturally diverse organisations. Students apply the acquired knowledge and gain relevant skills during hands-on activities such as scenario-based discussions and case studies.
Prerequisite(s):

• No prerequisites are required for this course.

​This communication course teaches the business writing skills needed to produce effective business and technical reports: inspection, trip, incident, and progress reports, proposals, feasibility studies, formal reports, oral reports, summaries and graphics. NOTE: COMM 2203 is equivalent to COMM 2003. Although COMM 2003 may not be included on the program course list or program matrix, students may choose either COMM 2003 or COMM 2203 for their program. Students do not need to take COMM 2203 if they take COMM 2003. To make up for a full-time diploma program level 2 COMM course, students must take both COMM 2202 (or COMM 2002) and COMM 2203 (or COMM 2003). Students do not need to submit transcripts for entrance to this course. BUT, in the case of formal or informal grade appeals or reviews they will be asked to show proof of their English requirements. Students scoring below "C+" in level 1 COMM are encouraged to take COMM 2003 instead of COMM 2203. ​
Prerequisite(s):

• A final grade of 70%+ in COMM 1100 or COMM 1103 or COMM 1106 or equivalent.

Emphasizes the importance of making sound economic decisions when faced with alternative methods of solving technical problems. Provides the basic skills and concepts required to analyze comparative costs and to understand the time value of money (interest), inflation, depreciation, running costs, salvage value and tax considerations.
Prerequisite(s):

• No prerequisites are required for this course.

Introduces QC methods. The course will begin with basic descriptive statistics and some standard graphical tools such as histograms, Pareto charts and scatter diagrams. The concept of process capability and the use of common control charts. Procedures for inspection sampling plans.
Prerequisite(s):

• No prerequisites are required for this course.

Students will gain an understanding of the fundamental principles of managing a warehouse and distribution system. The course introduces the concepts, processes, and applications for the effective management and control of distribution channels, warehousing, and transportation systems. This includes topics such as channel network design, distribution inventory management and materials handling functions such as receiving, put-away, restocking, order picking, and cycle counting. At the end of the course, students will explore future and emerging trends impacting warehousing.
Prerequisite(s):

• No prerequisites are required for this course.

Introduces students to the basic principles and techniques for planning and design of manufacturing, processing, and distribution facilities. Key aspects of the planning and design process from functional concept to architectural and engineering design are reviewed. Topics covered includes relationship programming, systematic layout planning, lean concepts, line balancing, workstation design, materials handling, building systems, WCB and Building Code requirements, and project management and budgeting.
Prerequisite(s):

• No prerequisites are required for this course.

Learn quality assurance processes and methods in the areas of marketing, engineering and manufacturing. Includes role of quality in understanding and translating marketing requirements into design requirements; the various stages of design and development; supplier selection, evaluation and monitoring performance; training personnel and conducting internal and supplier audits; measuring cost of quality in the organization; continuous improvement activities to minimize COQ and maximize productivity; implementation of Six Sigma methodologies in manufacturing operations; and human resources practices within the organization with focus on training and motivation.
Prerequisite(s):

• 50% in OPMT 1106

Helps candidates prepare for the certification examination of the ASQ. This course is intended for people who have previous knowledge of statistics. Topics will include the use of distributions and tests of QC applications. The development of control charts and calculations for basic models.
Prerequisite(s):

• 50% in OPMT 1130 or 50% in OPMT 1197

Prerequisite(s):

• No prerequisites are required for this course.

​This course explores the key requirements of a quality management system using the ISO 9000 International Standards for quality management and quality assurance systems. The series consists of ISO 9000, 9001 and 9004. In addition, the course will define and explain the current ISO 9001:2015 standard with emphasis on the high-level clauses of Annex SL. Topics include the purpose and requirements of the ISO Standards, assessment of existing company operations relating to the standards, and steps required for implementation and registration to the ISO 9001 Standard.
Prerequisite(s):

• No prerequisites are required for this course.