Overview
The Dental Office Receptionist Statement of Completion program covers skills to manage a dental front office and computer system. Explore appointment scheduling, patient charts, and records. Learn clinical and billing procedures, insurance protocols, and fee guides. The program suits detail-oriented students with strong communication skills.
About the program
- Gain skills for managing day-to-day front desk procedures in a dental office
- Learn to manage patient charts and records effectively
- Understand related dental billing practices
- Enhance your communication and marketing skills tailored to a dental office environment
- Complete the program (3 courses) in one term (12 weeks) with classes 3 nights per week, plus 4 Sundays, or over multiple terms.
- Enroll throughout the year to study course by course, nights and weekends, in person at the Downtown campus
See the Program Details to learn more about what you can expect from the Dental Office Receptionist program.
Who should complete the Dental Office Receptionist program?
This program might be for you if you:
- Want foundational skills for a career as a Dental Office Receptionist
- Are able to achieve a passing grade of 70% in each course
- Can ensure accuracy in spelling for dental terminology
- Are literate in Windows 10 or later PC and able to manage files prior to starting
- Prefer a flexible study schedule that accommodates evening and weekend classes for a fast-track option to enter the workforce within a few months
Check the Entrance Requirements to ensure this program is the right fit for you.
What Dental Office Receptionist grads can do
Dental Office Receptionist graduates are highly sought after. By completing this program, you will:
- Be prepared to manage the front desk operations of a dental office
- Acquire working knowledge of dental terminology, and billing procedures
- Understand insurance company protocols and fee guides
- Develop strong telephone and appointment scheduling skills
Start with just one course: COMP 0885
- Next up Entrance Requirements
Entrance Requirements
This line of work requires students to be very detail-oriented, and able to work well with the public. To be successful in this program, students must be able to use a computer and communicate at a BC Grade 12 English level.
Please understand: The passing grade for each course is 70%. Dental terminology requires the utmost accuracy in spelling. Any spelling mistakes will result in lost marks, and this is non-negotiable.
Students need to be Windows 10 literate and able to manage files prior to starting COMP 0285. (COMP 1002 or equivalent knowledge)
Formal application to the Statement of Completion is not required, as this is not a BCIT credential. Upon successful completion of these three courses, a Statement of Completion will be issued.
International applicants
This program is not available to international students. View available programs.
Scheduled Intakes
January, April and September
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- Next up Costs & Supplies
Costs & Supplies
Tuition and books for all three courses is around $1600.
Tuition fees
Flexible Learning (Part-time Studies) tuition is charged on a course-by-course basis. Please see the Flexible Learning Tuition & Fees page for more information.
Books & supplies
Required texts are available to registered students through the DTC Bookstore, currently for less than $100 for all 3 courses.
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- Next up Courses
Courses
Class hours
Evenings and some weekends at the Downtown Campus.
Program matrix
Check current availability of courses for this program.
Required Courses: | Credits | ||
---|---|---|---|
COMP 0285 | Dental Office Computer Systems | ||
COMP 0885 | Dental Office Receptionist | ||
COMP 0985 | Advanced Dental Insurance Billing |
Check current availability of courses for this program.
Transfer credit
Do you have credits from another BC/Yukon post-secondary school? Do you want to know if they transfer to courses here at BCIT? Check out BCIT's Transfer Equivalency Database to find out.
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Program Details
Students must provide a current model PC desktop or laptop with internet access and be computer literate in order to participate and complete in COMP courses.
Please contact the department if you have any questions.
- Attendance and participation are mandatory.
- Accuracy with spelling and math is required.
- The passing grade for each course is 70%.
Program length
Students are encouraged to complete this program in as little as 3 months part-time.
Grading
These 3 courses may be completed simultaneously. A pass of 70% is required in order to pass each course. Grading is S/U.
Program delivery
In person: This program is delivered on campus.
Face-to-face classroom and computer lab, course-by-course. Students are encouraged to complete all three courses in the same term. We have been running these courses for around 20 years and there is a very high success rate of students getting jobs based on completing these 3 courses.
Program location
Downtown Campus
555 Seymour Street
Vancouver, BC
Continue your education
A BCIT Statement of Completion is issued upon success in all three of these courses. Students may be eligible for continuing dental education credits as per the College of Dental Surgeons of BC.
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- Next up Faculty, Advisors & Staff
Faculty, Advisors & Staff
- Erin McCaffrey – Chief Instructor
- Karen Lee – Computing Flexible Learning Program Assistant
- Joanne Atha – Computing Flexible Learning Coordinator
- Kevin Cudihee – Program Head, Computing Flexible Learning
Advisory committee
Erin McCaffrey and input from local dental practices.
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Contact Us
BCIT Dental Receptionist courses are not available to international students.
For details please contact the BCIT Computing Flexible Learning department via email.
Questions or comments?
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