Skip to main content
Due to the Canada Post work disruption, postal service to and from BCIT is currently on hold. Learn more.

Urgent Help

Call 911 for emergencies

If you are injured, at risk, or need immediate assistance, call 911 for police, fire, or ambulance.

On-campus emergency

If you’re on campus and need first aid assistance, request campus security support or report an incident call 604 · 451 · 6856.

On-campus emergency contact numbers

National Suicide Crisis Helpline

Everyone who is living in Canada and experiencing suicidal thoughts can call or text 988. This 24/7 service will connect you with well-trained partners to receive support in English or French.

Learn more about the National Suicide Crisis Helpline

Crisis intervention & suicide prevention

The following crisis and information lines are open seven days a week during the times listed. All the lines will take calls from anywhere in the Lower Mainland.

  • BC Suicide Prevention and Intervention Line: 1-800-784-2433 (24 hours/day)
  • Greater Vancouver: 604-872-3311(24 hours/day)
  • Fraser Health Crisis Line: 604-951-8855 or 1.877.820.7444 (24 hours/day)
  • Tri-Cities: 604-540-2221 (24 hours/day)
  • Richmond: 604-279-7070 (9:00 am – 12:00 am -midnight)
  • Trans Lifeline 877-330-6366 (8:00 am – 2:00 am)
  • Hope for Wellness Helpline: 1-855-242-3310 (Indigenous People in Canada 24/7)

Community Services

Alcohol and drug information and referral service

Lower Mainland: 604-660-9382 (24 hours/day) │ Outside Lower Mainland: 1-800-663-1441 (24 hours/day).

Crime and violence

Crisis support and information regarding family violence, sexual violence, and all other crimes. Province-wide: 1-800-563-0808 (24 hours/day).

First Nations and Inuit hope for wellness line

Nationwide: 1-855-242-3310 (24 hours/day).

Problem gambling helpline

Province-wide: 1-888-795-6111 (24 hours/day).

Sexualized Violence supports at BCIT

If you have experienced, witnessed, or received disclosure of a sexual violence incident at BCIT, find here available supports to get help, give support or make a report.

SALAL Sexual Violence Support

National Toll-free: 1-877-392-7583 (24 hours/day). Lower Mainland: 604-255-6344 (24 hours/day).

Sexual assault service

BC Women’s Hospital: 604-875-2881 (Monday – Friday, 9:00 am – 5:00 pm) │ Vancouver General Hospital Emergency Department: 604-875-4995 (24 hours/day).

Spousal abuse/family violence transition houses

Vancouver: 604-872-7774 (24 hours/day). Burnaby: 604-298-3454 (24 hours/day). Richmond: 604-270-4911 (24 hours/day). North Vancouver: 604-987-3374 (24 hours/day).

Critical incidents

These incidents have the potential to result in physical and/or emotional distress, which can affect the day-to-day functioning immediately or until days, weeks, or even months later.

Any member of the BCIT community should report a critical incident as soon as possible to an instructor, program head, supervisor, education manager, or administrative manager, who is then responsible for reporting the incident to BCIT Safety, Security and Emergency Management.

If circumstances or urgency preclude such a referral, individuals may contact BCIT Safety, Security and Emergency Management directly at 604-451-6856 (24 hours/day – Security Office Non-Emergency line) or 604-456-8009 (Security Manager).

Learn more about:

Common Responses to Distressing Events and Helping Others

Coping with returning to routines after a critical incident

Examples of critical incidents that require immediate response, but are not limited to:

  • Sudden death
  • Suicide or threat of suicide
  • Life-threatening injury/illness
  • Sexual assault
  • Mental health crisis
  • Drug/alcohol overdose
  • Violent or threat of violent crime on campus
  • Campus disturbance/riot
  • Natural disasters