Skip to main content

Technical Writing for Service & Repair Professionals XCOM 1005

Communication Course

Subscribe
View cart
International Fees

International fees are typically three times the amount of domestic fees. Exact cost will be calculated upon completion of registration.

Course details

​Learn technical writing targeted for professionals working in service and repair industries in roles such as repair technicians, service advisors, and warranty administrators. Skills taught are relevant to many sectors: warranty and insurance, motor vehicle repair, commercial transport, heavy equipment, collision repair, and other service and repair industries. The ability to create accurate and concise documents including technical reports, repair orders, and service explanations is beneficial for communicating with customers, administrators, adjusters, and other target audiences. Students will learn core technical writing skills including recognizing the importance of writing clearly and ethically; performing audience analysis for various levels of technicality; writing and editing sample technical statements and reports.​

Prerequisite(s)

  • No prerequisites are required for this course.

Credits

1.0

Domestic fees

$243.37

Course offerings

Spring/Summer 2024

Below is one offering of XCOM 1005 for the Spring/Summer 2024 term.

CRN 69352

Duration

Fri Apr 19 - Fri May 24 (6 weeks)

  • 6 weeks
  • CRN 69352
  • Domestic fees $243.37
    International fees are typically three times the amount of domestic fees.
Class meeting times
Dates Days Times Locations
Apr 19 - May 24 N/A N/A Online
Instructor

Laurie Izgerean

Course outline

View

Domestic fees

$243.37

Important information
  1. Internet delivery format.
  2. International fees are typically three times the amount of domestic fees. Exact cost will be calculated upon completion of registration.
  3. COURSE DELIVERY: The course is 2 hours/week x 6 weeks (12 hours in total). Course hours are 100% online asynchronous: instructor-led but flexible hours with weekly deliverables and a fixed course-end date. You don't have to log on to the computer at exactly the same time as your instructor or classmates. On the start date of your class (not before), log into learn.bcit.ca to access your course link.
Status

In Progress

This course offering is in progress. Please check back next term or subscribe to receive email updates.

Learning Outcomes

Upon successful completion of this course, the student will be able to:

  • Recognize the importance of writing clearly and ethically.
  • Perform audience analysis for various levels of technicality.
  • Understand the difference between process analysis (how something occurs) and instructions (how to do something).
  • Write and edit sample technical statements and reports​.

Effective as of Spring/Summer 2024

Related Programs

Technical Writing for Service & Repair Professionals (XCOM 1005) is offered as a part of the following programs:

  • Indicates programs accepting international students.
  • Indicates programs with a co-op option.

School of Computing and Academic Studies

  1. Technical Communication Essentials
    Microcredential Part-time
  2. Technical Writing
    Associate Certificate Part-time

Subscribe

Interested in being notified about future offerings of Technical Writing for Service & Repair Professionals (XCOM 1005)? If so, fill out the information below and we'll notify you by email when courses for each new term are displayed here.

  • Privacy Notice: The information you provide will be used to respond your request for BCIT course information and is collected under Section 26(c) of the Freedom of Information and Protection of Privacy Act (FIPPA). For more information about BCIT’s privacy practices contact: Associate Director, Privacy, Information Access & Policy Management, British Columbia Institute of Technology, 3700 Willingdon Ave. Burnaby, BC V5A 3H2, email: privacy@bcit.ca.

Programs and courses are subject to change without notice.