- International Fees
International fees are typically three times the amount of domestic fees. Exact cost will be calculated upon completion of registration.
Course details
This course will prepare you with the basic knowledge needed in medical office administration and procedures, and professional conduct. You will develop skills in appointment scheduling, reception and communication skills, filing, referrals, and pharmacology. There will be information regarding the inventory and supplies used in a medical office. There will be discussions related to patient rights and the allied health professionals. You will be presented with a variety of medical abbreviations and be introduced to using the BC medical directory. We will cover E-Comm (911), non-emergency health advice (811), and (711). There will be information provided about the Regional Health Authorities, First Nations Health Authority, Provincial Health Services Authority, and agencies that operate under those authorities. Through office scenarios, you will apply problem solving, critical thinking, decision making, and conflict resolution skills. Role playing will help you develop the confidence needed for dealing with patient concerns related to the duties of a medical office assistant.
Prerequisite(s)
- 65% in OFFC 1001
Credits
3.0
Domestic fees
$443.82
Course offerings
Spring/Summer 2024
Below is one offering of OFFC 1015 for the Spring/Summer 2024 term.
CRN 66029
Duration
Mon Apr 08 - Mon Jun 24 (11 weeks)
- 11 weeks
- CRN 66029
- Domestic fees $443.82International fees are typically three times the amount of domestic fees.
Class meeting times
Dates | Days | Times | Locations |
---|---|---|---|
Apr 08 - Jun 24 | Mon | 18:00 - 21:15 | Online |
Instructor
Candace Travis
Course outline
Domestic fees
$443.82
Important information
- Internet delivery format.
- Important course information will be sent to you prior to your course start date. Check your myBCIT email account to access this information.
- International fees are typically three times the amount of domestic fees. Exact cost will be calculated upon completion of registration.
-
This course is delivered synchronously online. Attendance to the first class is mandatory, no late registrations. This is not a self-paced course as you will be expected to be available and online on the posted days and times shown on your registration schedule. It is important to have a stable and consistent internet connection to access course content. No class May 20. Computer, microphone, and webcam required. Contact Paul Sawyer, Program Head with any questions: paul_sawyer@bcit.ca.
Status
In Progress
This course offering is in progress. Please check back next term, subscribe to receive email updates or contact us with your comments or questions.
Learning Outcomes
Upon successful completion of this course, the student will be able to:
- Demonstrate effective communication and reception skills.
- Communicate professionally with health-care professionals and patients.
- Schedule appointments efficiently.
- Prioritize work tasks using time management skills.
- Name the major drug classifications and their effects on patients and name commonly used medications.
- Accurately document and maintain medical records.
- Competently prepare and file charts in alphabetical order.
- Incorporate ethical decision making in performing duties.
- Define commonly used abbreviations in the medical field and properly use those abbreviations within patient health records.
- State the steps needed to refer a patient to a specialist.
- Apply critical thinking and problem solving techniques to resolve patient concerns and complaints.
- Describe the roles of the health authorities.
- Describe the role of pharmaceutical representatives in a medical environment.
- State the differences between controlled prescriptions and regular prescriptions.
- Illustrate the importance of maintaining patient confidentiality.
- Describe the procedures for releasing information.
- Describe the community resources and associated medical organizations available to health professionals and patients.
Effective as of Fall 2018
Related Programs
Medical Office Practices (OFFC 1015) is offered as a part of the following programs:
- Indicates programs accepting international students.
- Indicates programs with a co-op option.
School of Business + Media
- Medical Office Assistant
Associate Certificate Part-time
Contact Us
If you have a question or comment about this course, please complete and submit the form below.
Subscribe
Interested in being notified about future offerings of Medical Office Practices (OFFC 1015)? If so, fill out the information below and we'll notify you by email when courses for each new term are displayed here.
Programs and courses are subject to change without notice.