Contact Us

Program Advising is located at the Burnaby campus, Building SW1, Room 1130.

Virtual (MS Teams)/In-person advising

Full-time Studies inquiries

Virtual drop-in

Note: Virtual drop-in is on a first-come, first-served basis. We appreciate your patience and understanding in the waiting room.

Monday
9:00 to 11:30 am (last check-in at 11:00 am)
1:30 to 3:30 pm (last check-in at 3:00 pm)

Tuesday
9:00 to 11:30 am  (last check-in at 11:00 am)
1:30 to 3:30 pm (last check-in at 3:00 pm)

Thursday
9:00 to 11:30 am (last check-in at 11:00 am)
1:30 to 3:30 pm (last check-in at 3:00 pm)

Virtual drop-in is for Full-time Studies program inquiries only, with the exceptions of Cardiac Sciences and GIS.

Note: Interior Design is advised by the Flexible Learning Program Advisors.

Please click on the link below to be placed in the queue to speak with an Advisor.
Join the virtual drop-in queue

In-person drop-in

Wednesday
9:00 to 11:30 am (last service intake at 11:00 am)

Please click the link below to be placed in the queue to speak with an Advisor. The in-person queue will open at 8:45 am.
Join the in-person queue

Flexible Learning inquiries

Virtual (MS Teams) drop-in advising

Note: Virtual drop-in hours below will be in effect from November 12 to December 17.

Tuesday
9:30 to 11:30 am (last check-in at 11:00 am)

Please click the link below to be placed in the queue to speak with an Advisor.
Join the virtual drop-in queue

Scheduled MS Teams and in-person appointments

Please call Student Information and Enrolment Services at 604-434-1610 or toll-free at 1-866-434-1610 (Canada and United States only). Specify that you would like to book an in-person or virtual appointment regarding Flexible Learning.

Telephone advising

Flexible Learning inquiries

Monday to Friday
8:30 am to 4:30 pm

Please call Student Information and Enrolment Services at 604-434-1610 or toll-free at 1-866-434-1610 (Canada and United States only). Select options 1, 2, and 1 and ask the representative for a call back from a Flexible Learning Program Advisor.

Email advising

Full-time and Flexible Learning inquiries

Please use the telephone/virtual advising service for time-sensitive questions.

• Full-time program email response time is approximately 1 week.
• Flexible Learning program email response time is approximately 1 week.

Please do not send duplicate emails as this only causes a further delay. We appreciate your patience and understanding.

Send an email to program_advising@bcit.ca with the BCIT program or course name in the subject line.