The Technology Service Desk is a collaboration of several support teams within BCIT. Our goal is to make it easier to access the technology support resources you need through a single phone number and email.
Through the technology service desk, you are able to access support for:
- Information Technology – computers, printers, Banner, myBCIT, password resets, etc.
- Educational Technology – Learning Hub, Elluminate Live, Blogs, HTML, etc.
- Audio Visual – projectors, equipment setup, cameras, etc.
Important Upcoming Email Change
Please note that requests for assistance submitted to techhelp@bcit.ca will no longer be accepted as of Summer 2024. For assistance from the Technology Service Desk, please refer to the contact information below.
How to contact us
IT Services
Visit our Request IT Support page or browse our Service Catalogue.
The Learning Hub & Education Technology Support
Email bcit_studenthelp@bcit.ca
Audio Visual Services
Email BCIT_AudioVisual_Services@bcit.ca or phone 604-432-8780